RETURN POLICY- customer 

Thank you for visiting vfishdesigns.com. At vfish we pride ourselves in the quality and fit of our clothes. If you are not completely satisfied with your purchases from our web site please follow these guidelines to return your merchandise:

Merchandise may be returned or exchanged in its original condition for an exchange or refund to your original payment method. No returns will be accepted for accessories or jewelry. All returns must be postmarked within 14 days of receipt. Date of receipt is determined via shipping tracking number. Please email returns@vfishdesigns.com if you have questions or concerns.

HOW TO RETURN OR EXCHANGE

Please email our customer service department via returns@vfishdesigns.com.

Be sure to indicate if you would prefer to receive a refund, or make an exchange for another size, color or item.

Original shipping and handling charges are non-refundable. If your order was shipped using a free shipping promotion, you will be assessed a $7 handling charge to be deducted from the amount of your credit.

RETURN ADDRESS

Please send your package, including your return and exchange form via a prepaid, insured, traceable method to ensure a safe and documented delivery.

All returns should be sent to:
vfish Designs
350 N Ogden Ave STE 100
Chicago, IL 60607

RETURNS OTHER SHIPPING AND HANDLING INFORMATION

  • - Shipping and handling charges are not refundable.
  • - Approved returns will be credited or exchanged will be within 5 business days of receipt by vfish.
  • - Please allow up to two billing cycles for a refund to appear on your credit card statement.
  • - vfish is not responsible for loss or damage during return transit.
  • - Special offers may be subject to reduction by a return/exchange or cancellation.